Full Judgment
1. Briefly, the facts of the case are that the complainant got himself registered with the Delhi Development Authority (DDA) on 31.1.79 for a flat and deposited Rs. 10,000/- at that time as required under the Scheme.
2. It is pleaded that the DDA had promised to give him a flat within 30 months from the date of registration. However, instead of providing a flat they issued a letter dated 4.8.82 to the complainant informing him about the allocation of a flat and asked him to make the payments in 5 instalments, out of which first instalment was of Rs. 51,250/- including the amount of Rs. 10,000/- already deposited-payable by 23.9.82; 2nd instalment of Rs. 41,000/-payable by 3.3.83; 3rd instalment of Rs. 51,250/-payableby 3.9.83; 4th instalment of Rs. 41,000/- payable by 3.3.84 and the 5th and final instalment of 10% of the estimated cost and difference between the cost of dwelling unit on completion and estimated cost by the date to be communicated later. It was stated that for the 5th instalment a separate letter would be issued indicating the date of deposit. It is alleged that the complainant deposited all the instalments with the DDA and the possession of the flat was given to him on 11th May, 1987.
3. It is averred that the flat was not in a habitable condition and required extensive repairs and many replacements. He got the repairs and replacement done at his own cost and was entitled to be reimbursed. He also claimed damages on the ground that the possession of the flat was given to him late. He furlher claimed certain other amounts from the defendant. The detailed claim of the complainant is as follows : -
| 1.
| On account of interest @ 24% on the amount deposited by him.
| Rs. 2,25,418.00
|
| 2.
| Excess amount deposited by the complainant at the instance of the D.D. A.
| Rs. 45,700.00
|
| 3.
| The amounts got deposited by the DDA to which it was not entitled :
| Rs. 1,051.00
|
| Rs. 45.00
| ||
| Rs. 210.00
| ||
| Rs. 696.25
| ||
| Rs. 100.00
| ||
| 4.
| Cost incurred by the complainant for repairs/replacements
| Rs. 6,450.00
|
| 5.
| Damages suffered by the complainant because of late delivery of the possession of the flats
| Rs. 3,36,000.00
|
| Total
| Rs. 6,14,619.00
| |
| Less interest paid by D.D.A.
| Rs. 14,385.00
| |
| Rs. 6,00,234.00
|
5. From the claim made by the complainant against the DDA it is evident that he by paying an amount of Rs. 2,57,000/- as the cost of the flat, claimed an amount more than Rs. 6 lakhs as damages etc. The consumers, in some cases, make highly exaggerated claims. The Forums/Commissions under the Consumer Protection Act are courts of equity and the consumers are expected to come with clean hands. It is true that the Forums/Commissions have to protect the consumer against the onslaught of the trader but that does not mean that whatever is claimed by the consumer, that should be allowed to him. The claim of the claimant is to be decided keeping in the mind the above observations. We shall now discuss each claim of the complainant adriatim.
Item No. 1 : The claim of the complainant is,
| “I.
| Interest on Rs. 10,000 @ 24% for 44 months.
| Rs. 8,800
|
| Interest on 4 instalments @ 24% for 18 months.
| Rs. 56,568
| |
| Interest on 1,84,500 @ 24% for 45 months.
| Rs. 1,66,050
| |
| Rs. 2,31,418
| ||
| Less for first 30 months on 10,000/-
| Rs.6,000
| |
| Amount due
| Rs. 2,25,418”
|
Item No. 2 : The claim of the complainant is,
| “Estimated cost of SFS/III, area 156 sq.m. in Sidharth Enclave adjacent area with servant quarter/motor garage in 1978
| Rs. 1,51,000
|
| “Estimated cost of SFS/III,
area 156 sq.m. in Sidharth Enclave adjacent area with servant
quarter/motor garage in Nov. 1981 area 141.84 sq.m.
| Rs. 1,88,000
|
| “Estimated cost of SFS/III,
area 156 sq.m. in Sidharth Enclave adjacent area with servant
quarter/motor garage in 1978 cost of the flat 34/B-area shown 126
sq.m./cost as 2,05,700 on the above basis (in March’ 82) should be Rs.
1,60,000. The amount charged more, which is refundable.
| Rs. 45,700
|
Item No. 3 : The claim of the complainant is,
“No details of Rs. 45/-, 210/- 696.25/- and 100/- total
| Rs. 1051/-refundable
| Rs. 1,051/-”
|
Rs. 45/-as documental charges,
Rs. 210/-as service charges for one year,
Rs. 696.25 p. as interest payable by the complainant in view of delayed payment of instalments and,
Rs. 100/- as share money for membership of the registering agency.
In the circumstances the claimant is not entitled to the refund of the said amount.
Item No. 4 : The claim of the complainant is,
“Cost of items not supplied/or replacement needed by way of defect, or deficiency as pointed out in Annex : III, IV, VI :
| (i) Estimatrd Cost/Fixing of 3 bottle traps
| Rs.450
|
| (ii) Estimatrd Cost/Fixing basin tap in terrace
| Rs. 500
|
| (iii) Estimatrd Cost painting of steel windows/doors
| Rs. 200
|
| (iv) Estimatrd Cost tiles bathroom/kitchen
| Rs. 1,500
|
| (v) Estimatrd Cost/Fixing power points 5
| Rs. 300
|
| (vi) Estimatrd Cost/Fixing copper rewiring
| Rs. 1,000
|
| (vii) Estimatrd Cost/Fixing reflooring 2 bathrooms bed level
| Rs. 2,500
|
| Total
| Rs. 6,450
|
| Total refundable I, II, III & IV
| Rs.2,78,619
|
| Less interest allowed (II)
| Rs. 14,385
|
| Rs. 2,64,234
|
Item No. 5 : The claim of the complainant is,
| Compensation
as requested for inordinate delay in making “an habitable flat”
available, after 107 months, for which thecomplainant paid rent/taxes
Rs. 2,14,000/- suffered loss of interest on payments to D.D.A.,
expenditure on transportation, and mental worry/harrassment for the long
period.
5(b)
| |
| Rs. 3,16,000/-
| |
| D.D.A.
annual budget used to be 600 crores, and battery of highly paid staff.
No justification for this long delay. Damages payable.
| Rs. 20,000/-
|
For the aforesaid reasons, we do not find any merit in the complaint and dismiss the same. However, we leave the parties to bear their own costs.
Petition dismissed.