Privacy Policy

SooperKanoon (operated by GAViSTA TECH) is the Data Fiduciary for personal data collected through sooperkanoon.com and related services described below. For privacy requests, contact our Grievance Officer: Grievance Officer at [email protected].

Policy version: 2026-07-01. Last published: July 2026.

Depending on how you use SooperKanoon, we may collect:

• Account data: name, email, phone, address, password (stored hashed), subscription plan and feature flags.
• Billing references: payment amounts and gateway transaction/subscription IDs (card/UPI details stay with payment processors).
• Usage: when Search History is enabled on your plan, we store search URLs, timestamps, and related query notes; Semantic AI features may store your prompts and routing metadata.
• Organizer / AI Studio: client matter fields, notes, uploaded documents, and chat content you enter.
• Contact / applications: forms such as contact-us, BenchCircle, lawyer profile, CauseList registration, and related IP address.
• Devices and security: IP address, browser type, and reCAPTCHA signals used to prevent abuse.

Our Q&A community at /ask uses a separate database. Account data there is linked by email when erasure is requested.

We use personal data to provide and improve legal research services, authenticate subscribers, process payments and renewals, send service emails, operate bonus features you enable, prevent fraud/abuse, and comply with tax and legal obligations.

We share personal data with processors only as needed to run the service, including:

• Razorpay, and where used CCAvenue or PhonePe - payments
• Brevo and SendPulse - email delivery
• Google - reCAPTCHA; Analytics / AdSense when non-essential cookies are accepted
• Cloudflare - CDN and security

Some processors may process data outside India. We require them to follow appropriate safeguards consistent with applicable law. We cannot delete copies held solely by a processor beyond what their tools allow (for example subscription cancellation and email suppression).

Essential cookies keep you signed in and secure the site (session and authentication). When our cookie preference banner is enabled, Analytics and advertising cookies load only after you opt in. You can change preferences later via the banner controls.

Request-only deletion: We keep personal account data while your account and the related purpose continue (subscription, support, renewals, feature history). We do not automatically delete inactive users or search history after a fixed number of days.

When you request erasure (or our Grievance Officer accepts an erasure request), we delete or anonymise personal data as described below. Payment and GST-related transaction rows may be kept in anonymised form for legal/accounting requirements.

Subject to applicable law, you may:

• Access and download a copy of your account data (Settings → Privacy & Data, when enabled)
• Correct profile details
• Withdraw marketing or analytics consent
• Request erasure of your account and related personal data
• Nominate a contact for rights exercise (settings)
• Raise a grievance with the Grievance Officer

Use the form on this page or email [email protected]. We aim to respond within 30 days.

SooperKanoon is aimed at legal professionals and adult learners. Scholar / student plans are for authorised university email domains. If you believe a minor's data was submitted, contact the Grievance Officer.

If you store third-party client information in Organizer or AI Studio, you remain responsible for having a lawful basis to use that data. SooperKanoon provides the tooling; we process that content to deliver the feature you requested.

Party and advocate names appearing in indexed court judgments are public-record content. Correction or removal requests for that content follow our Disclaimer takedown process and are separate from subscriber account deletion.

Grievance Officer
Email: [email protected]
See contact form at https://sooperkanoon.com/contact-us

Submit a structured request below. You will receive a reference code for tracking.