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Consumer Protection Act, 1986 Chapter III

Title: Consumer Disputes Redressal Agencies

State: Central

Year: 1986

.....as it deems fit;] 3[(e) to4[remove the defects in goods] or deficiencies in the services in question; (f) to discontinue the unfair trade practice or the restrictive trade practice or not to repeat them; (g) not to offer the hazardous goods for sale; (h) to withdraw the hazardous goods from being offered for sale; 2[(ha) to cease manufacture of hazardous goods and to desist from offering services which are hazardous in nature; (hb) to pay such sum as may be determined by it, if it is of the opinion that loss or injury has been suffered by a large number of consumers who are not identifiable conveniently: Provided that the minimum amount of sum so payable shall not be less than five per cent, of the value of such defective goods sold or services provided, as the case may be, to such consumers: Provided further that the amount so obtained shall be credited in favour of such person and utilized in such manner as may be prescribed; (hc) to issue corrective advertisement to neutralize the effect of misleading advertisement at the cost of the opposite party responsible for issuing such misleading advertisement;] (i) to provide for adequate costs to parties.] .....

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Consumer Protection Act, 1986 Section 9

Title: Establishment of Consumer Disputes Redressal Agencies

State: Central

Year: 1986

Thereshall be established for the purposes of this Act, the following agencies,namely:-- (a) a Consumer Disputes Redressal Forum to be knownas the "District Forum" established by the State Government 1 [** *] in each district of the State by notification: 2 [Provided that the State Government may, if it deems fit,establish more than one District Forum in a district;] (b) a Consumer Disputes Redressal Commission to beknown as the "State Commission" established by the State Government 1 [** *] in the State by notification; and (c) a National Consumer Disputes RedressalCommission established by the Central Government by notification. _________________________ 1. The words "with the prior approval of theCentral Government" omitted by Act 50 of 1993, section 7 (w.r.e.f. 18-6-1993). 2.Inserted by Act 50 of 1993, section 7 (w.r.e.f. 18-6-1993).

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Consumer Protection Act, 1986 Complete Act

Title: Consumer Protection Act, 1986

State: Central

Year: 1986

Preamble - CONSUMER PROTECTION ACT, 1986 Chapter I Section1 - Short title, extent, commencement and application Section2 - Definitions Section3 - Act not in derogation of any other law Chapter II Section4 - The Central Consumer Protection Council Section5 - Procedure for meetings of the Central Council Section6 - Objects of the Central Council Section7 - The State Consumer Protection Councils Section8 - Objects of the State Council Section8A - The District Consumer Protection Council Section8B - Objects of the District Council Chapter III Section9 - Establishment of Consumer Disputes Redressal Agencies Section10 - Composition of the District Forum Section11 - Jurisdiction of the District Forum Section12 - Manner in which complaint shall be made Section13 - Procedure on admission of complaint Section14 - Finding of the District Forum Section15 - Appeal Section16 - Composition of the State Commission Section17 - Jurisdiction of the State Commission Section17A - Transfer of cases Section17B - Circuit Benches Section18 - Procedure applicable to State Commissions Section18A - Vacancy in the office of the President (Omitted) Section19 - Appeals Section19A -.....

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Consumer Protection Act, 1986 Preamble

Title: Consumer Protection Act, 1986

State: Central

Year: 1986

THE CONSUMER PROTECTION ACT, 1986 [Act, No. 68 of 1986] [24th December, 1986] PREAMBLE An Act to provide for better protection of the interests of consumers and for thai purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows:--

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Consumer Protection Act, 1986 Complete Act

State: Central

Year: 1986

.....of spurious goods or offering such goods for sale or adopting deceptive practices in the provision of services. (2) Any reference in this Act to any other Act or provision thereof which is not in force in any area to which this Act applies shall be construed to have a reference to the corresponding Act or provision thereof in force in such area. SECTION 03: ACT NOT IN DEROGATION OF ANY OTHER LAW The provisions of this Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force. CHAPTER 02: CONSUMER PROTECTION COUNCILS SECTION 04: THE CENTRAL CONSUMER PROTECTION COUNCIL (1)24["The Central Government shall"] , by notification, establish with effect from such date as it may specify in such notification, a Council to be known as the Central Consumer Protection Council (hereinafter referred to as the Central Council). (2) The Central Council shall consist of the following members, namely :- (a) the Minister in charge of22[consumer affairs] in the Central Government, who shall be its Chairman, and (b) such number of other official or non-official members representing such interests as may be prescribed .....

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The Consumer Protection Act, 1986 Complete Act

State: Himachal

Year: 1986

THE CONSUMER PROTECTION ACT, 1986 THE CONSUMER PROTECTION ACT, 1986 [Act No. 68 of 1986] PREAMBLE An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumer' disputes and for matters connected therewith. Be it enacted by Parliament in the Thirty ˆ’seventh Year of the Republic of India as Follows: ˆ’ Section 1 - Short title, extent, commencement and application (1) This Act may be called the Consumer Protection Act, 1986. (2) It extends to the whole of India except the State of Jammu and Kashmir. (3) It shall come into force on such date as the Central Government by notification, appoint and different dates may be appointed for different States and for different provisions of this Act. (4) Save as otherwise expressly provided by the Central Government by notification, this Act shall apply to all goods and services. Section 2 - Definitions (1) In this Act, unless the context otherwise requires, ˆ’ (a) "appropriate laboratory" means a laboratory or organisation.....

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Consumer Protection Act, 1986 Chapter I

Title: Preliminary

State: Central

Year: 1986

.....of spurious goods or offering such goods for sale or adopting deceptive practices in the provision of services.] (2) Any reference in this Act to any other Act or provision thereof which is not in force in any area to which this Act applies shall be construed to have a reference to the corresponding Act or provision thereof in force in such area. __________________________ 1. Substituted by Act 50 of 1993,section 2, for clause (a) (w.r.e.f. 18-6-1993). 2. Inserted by Act 50 of 1993,section 2 (w.r.e.f. 18-6-1993). 3. Inserted by Act 62 of 2002,section 2 (w.e.f. 15-3-2003). 4. Substituted by Act 50 of 1993,section 2, for sub-clause (i) (w.r.ei. 18-6-1993). 5. Substituted by Act 62 of 2002,section 2, for "any trader" (w.e.f. 15-3-2003). 6. Substituted by Act 50 of 1993,section 2, for "the goods mentioned in the complaint" (w.r.e.f. 18-6-1993). 7. Substituted by Act 50 of 1993,section 2, for "the services mentioned in the complaint" (w.r.e.f. 18-6-1993). 8. Substituted by Act 62 of 2002,section 2, for sub-clause "(iv) a trader has charged for the goods . mentioned in the complaint a price in excess of the price fixed by or under any law for the time being.....

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Consumer Protection Act, 1986 Section 2

Title: Definitions

State: Central

Year: 1986

.....of spurious goods or offering such goods for sale or adopting deceptive practices in the provision of services.] (2) Any reference in this Act to any other Act or provision thereof which is not in force in any area to which this Act applies shall be construed to have a reference to the corresponding Act or provision thereof in force in such area. __________________________ 1. Substituted by Act 50 of 1993,section 2, for clause (a) (w.r.e.f. 18-6-1993). 2. Inserted by Act 50 of 1993,section 2 (w.r.e.f. 18-6-1993). 3. Inserted by Act 62 of 2002,section 2 (w.e.f. 15-3-2003). 4. Substituted by Act 50 of 1993,section 2, for sub-clause (i) (w.r.ei. 18-6-1993). 5. Substituted by Act 62 of 2002,section 2, for "any trader" (w.e.f. 15-3-2003). 6. Substituted by Act 50 of 1993,section 2, for "the goods mentioned in the complaint" (w.r.e.f. 18-6-1993). 7. Substituted by Act 50 of 1993,section 2, for "the services mentioned in the complaint" (w.r.e.f. 18-6-1993). 8. Substituted by Act 62 of 2002,section 2, for sub-clause "(iv) a trader has charged for the goods . mentioned in the complaint a price in excess of the price fixed by or under any law for the time being.....

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Petroleum and Natural Gas Regulatory Board Act, 2006 Chapter V

Title: Settlement of Disputes

State: Central

Year: 2006

.....by order, the matters and the local limits of jurisdiction with respect to which each such officer shall exercise his jurisdiction. Section 27 - Factors to be taken into account by the Board The Board shall, while deciding a dispute under this Chapter, have due regard to the provisions of this Act and to the following factors, namely:-- (a) the amount of disproportionate gain made or unfair advantage derived, wherever quantifiable, as a result of the default; (b) the amount of loss caused to an entity as a result of the default; (c) the repetitive nature of the default. Section 28 - Civil penalty for contravention of directions given by the Board In case any complaint is filed before the Board by any person or if the Board is satisfied that any person has contravened a direction issued by the Board under this Act to provide access to, or to adhere to the transportation rate in respect of a common carrier, or to display maximum retail price at retail outlets, or violates the terms and conditions subject to which registration or authorisation has been granted under section 15 or section 19 or the retail service obligations or marketing service obligations, or does.....

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Consumer Protection Act, 1986 Section 13

Title: Procedure on Admission of Complaint

State: Central

Year: 1986

.....the pendency of any proceedingbefore the District Forum, it appears to it necessary, it may pass such interimorder as is just and proper in the facts and circumstances of the case.] (4) For the purposes of this section, the DistrictForum shall have the same powers as are vested in a civil court under Code ofCivil Procedure, 1908 (5 of 1908) while trying a suit in respect of thefollowing matters, namely:-- (i) the summoning and enforcing the attendance ofany defendant or witness and examining the witness on oath, (ii) the discovery and production of any documentor other material object producible as evidence, (iii) the reception of evidence on affidavits, (iv) the requisitioning of the report of theconcerned analysis or test from the appropriate laboratory or from any otherrelevant source, (v) issuing of any commission for the examinationof any witness, and (vi) any other matter which may be prescribed. (5) Every proceeding before the District Forumshall be deemed to be a judicial proceeding within the meaning of sections 193and 228 of the Indian Penal Code (45 of 1860), and the District Forum shall bedeemed to be a civil court for the purposes of section 195,.....

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