60-second version
- Verify feature activated and subscription active.
- Confirm watch is Active on CiteSignal index.
- Allow 24h after new judgments are indexed.
In one sentence
Troubleshoot CiteSignal activation, empty digests, and heuristic citation matching.
Before you start
Confirm CiteSignal on your Profile on Dashboard.
Steps
- Verify feature activated and subscription active.
- Confirm watch is Active on CiteSignal index.
- Allow 24h after new judgments are indexed.
- Contact support if paid but locked.
What you'll see
Resolved activation or understanding of matcher limits.
Common mistakes
- Assuming perfect citation parsing for all reporter formats.
Tips
- Manually search the citing case name if an expected cite was missed.