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Consumer Protection Act, 1986 Chapter III

Title: Consumer Disputes Redressal Agencies

State: Central

Year: 1986

.....as it deems fit;] 3[(e) to4[remove the defects in goods] or deficiencies in the services in question; (f) to discontinue the unfair trade practice or the restrictive trade practice or not to repeat them; (g) not to offer the hazardous goods for sale; (h) to withdraw the hazardous goods from being offered for sale; 2[(ha) to cease manufacture of hazardous goods and to desist from offering services which are hazardous in nature; (hb) to pay such sum as may be determined by it, if it is of the opinion that loss or injury has been suffered by a large number of consumers who are not identifiable conveniently: Provided that the minimum amount of sum so payable shall not be less than five per cent, of the value of such defective goods sold or services provided, as the case may be, to such consumers: Provided further that the amount so obtained shall be credited in favour of such person and utilized in such manner as may be prescribed; (hc) to issue corrective advertisement to neutralize the effect of misleading advertisement at the cost of the opposite party responsible for issuing such misleading advertisement;] (i) to provide for adequate costs to parties.] .....

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Consumer Protection Act, 1986 Complete Act

Title: Consumer Protection Act, 1986

State: Central

Year: 1986

Preamble - CONSUMER PROTECTION ACT, 1986 Chapter I Section1 - Short title, extent, commencement and application Section2 - Definitions Section3 - Act not in derogation of any other law Chapter II Section4 - The Central Consumer Protection Council Section5 - Procedure for meetings of the Central Council Section6 - Objects of the Central Council Section7 - The State Consumer Protection Councils Section8 - Objects of the State Council Section8A - The District Consumer Protection Council Section8B - Objects of the District Council Chapter III Section9 - Establishment of Consumer Disputes Redressal Agencies Section10 - Composition of the District Forum Section11 - Jurisdiction of the District Forum Section12 - Manner in which complaint shall be made Section13 - Procedure on admission of complaint Section14 - Finding of the District Forum Section15 - Appeal Section16 - Composition of the State Commission Section17 - Jurisdiction of the State Commission Section17A - Transfer of cases Section17B - Circuit Benches Section18 - Procedure applicable to State Commissions Section18A - Vacancy in the office of the President (Omitted) Section19 - Appeals Section19A -.....

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Consumer Protection Act, 1986 Chapter II

Title: Consumer Protection Councils

State: Central

Year: 1986

..... The objects of every State Council shall be to promote and protect within the State the rights of the consumers laid down in clauses (a) to (f) of section 6. Section 8A - The District Consumer Protection Council 1 [8A.The District Consumer Protection Council (1) The State Government shall establish for everydistrict, by notification, a council to be known as the District ConsumerProtection Council with effect from such date as it may specify in suchnotification. (2) The District Consumer Protection Council(hereinafter referred to as the District Council) shall consist of the followingmembers, namely:-- (a) the Collector of the district (by whatever namecalled), who shall be its Chairman; and (b) such number of other official and non-officialmembers representing such interests as may be prescribed by the StateGovernment. (3) The District Council shall meet as and whennecessary but not less than two meetings shall be held every year. (4) The District Council shall meet as such timeand place within the district as the Chairman may think fit and shall observesuch procedure in regard to the transaction of its business as may beprescribed by the State Government.] .....

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Consumer Protection Act, 1986 Preamble

Title: Consumer Protection Act, 1986

State: Central

Year: 1986

THE CONSUMER PROTECTION ACT, 1986 [Act, No. 68 of 1986] [24th December, 1986] PREAMBLE An Act to provide for better protection of the interests of consumers and for thai purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows:--

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Consumer Protection Act, 1986 Section 9

Title: Establishment of Consumer Disputes Redressal Agencies

State: Central

Year: 1986

Thereshall be established for the purposes of this Act, the following agencies,namely:-- (a) a Consumer Disputes Redressal Forum to be knownas the "District Forum" established by the State Government 1 [** *] in each district of the State by notification: 2 [Provided that the State Government may, if it deems fit,establish more than one District Forum in a district;] (b) a Consumer Disputes Redressal Commission to beknown as the "State Commission" established by the State Government 1 [** *] in the State by notification; and (c) a National Consumer Disputes RedressalCommission established by the Central Government by notification. _________________________ 1. The words "with the prior approval of theCentral Government" omitted by Act 50 of 1993, section 7 (w.r.e.f. 18-6-1993). 2.Inserted by Act 50 of 1993, section 7 (w.r.e.f. 18-6-1993).

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Consumer Protection Act, 1986 Section 8A

Title: The District Consumer Protection Council

State: Central

Year: 1986

1 [8A.The District Consumer Protection Council (1) The State Government shall establish for everydistrict, by notification, a council to be known as the District ConsumerProtection Council with effect from such date as it may specify in suchnotification. (2) The District Consumer Protection Council(hereinafter referred to as the District Council) shall consist of the followingmembers, namely:-- (a) the Collector of the district (by whatever namecalled), who shall be its Chairman; and (b) such number of other official and non-officialmembers representing such interests as may be prescribed by the StateGovernment. (3) The District Council shall meet as and whennecessary but not less than two meetings shall be held every year. (4) The District Council shall meet as such timeand place within the district as the Chairman may think fit and shall observesuch procedure in regard to the transaction of its business as may beprescribed by the State Government.] _______________________ 1.Inserted by Act 62 of 2002, section 5 (w.e.f. 15-3-2003).

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Consumer Protection Act, 1986 Section 28

Title: Protection of Action Taken in Good Faith

State: Central

Year: 1986

No suit, prosecution or other legal proceedings shall lie against the members of the District Forum, the State Commission or the National Commission or any officer or person acting under the direction of the District Forum, the State Commission or the National Commission for executing any order made by it or in respect of anything which is in good faith done or intended to be done by such member, officer or person Under this Act or under any rule or order made thereunder.

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Consumer Protection (Amendment) Act,2002 Preamble 1

Title: Consumer Protection (Amendment) Act,2002

State: Central

Year: 2002

CONSUMER PROTECTION (AMENDMENT) ACT, 2002 [62 of 2002] PREAMBLE An Act further to amend the Consumer Protection Act, 1986. Be it enacted by Parliament in the Fifty-third Year of the Republic of India as follows :-

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Consumer Protection Act, 1986 Section 4

Title: The Central Consumer Protection Council

State: Central

Year: 1986

(1) 1 [The CentralGovernment shall], by notification2 , establish with effect from suchdate as it may specify in such notification, a Council to be known as theCentral Consumer Protection Council (hereinafter referred to as the CentralCouncil). (2) The Central Council shall consist of thefollowing members, namely:--- (a) the Minister in charge of the3 [consumeraffairs] in the Central Government, who shall be its Chairman, and (b) such number of other official or non-officialmembers representing such interests as may be prescribed. _________________________ 1.Substituted by Act 62 of 2002, section 3, for "TheCentral Government may" (w.e.f. 15-3-2003). 2. Notified videS.O. 512 (E), dated 8th May, 2003. 3.Substituted by Act 50 of 1993, section 3, for "theDepartment of Food and Civil Supplies" (w.r.e.f. 18-6-1993).

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Consumer Protection Act, 1986 Section 7

Title: The State Consumer Protection Councils

State: Central

Year: 1986

.....interests as may be prescribed by the StateGovernment. 3 [(c) such number of other official or non-officialmembers, not exceeding ten, as may be nominated by the Central Government.] (3) The State Council shall meet as and whennecessary but not less than two meetings shall be held every year. (4) The State Council shall meet at such time andplace as the Chairman may think fit and shall observe such procedure in regardto the transaction of its business as may be prescribed by the StateGovernment.] __________________________ 1.Substituted by Act 62 of 2002, section 4, for "TheState Government may" (w.e.f. 15-3-2003). 2.Substituted by Act 50 of 1993, section 6, for sub-section(2) (w.r.e.f. 18-6-1993). 3.Inserted by Act 62 of 2002, section 4 (w.e.f. 15-3-2003).

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