Section Text
(1) This Act may be called the Consumer
Protection Act, 2019.
(2) It extends to the whole of India except the State of Jammu and Kashmir.*
(3) It shall come into force on such date1
as the Central Government may, by notification, appoint and
different dates may be appointed for different States and for different provisions of this Act and any
reference in any such provision to the commencement of this Act shall be construed as a reference to the
coming into force of that provision.
(4) Save as otherwise expressly provided by the Central Government, by notification, this Act shall
apply to all goods and services.
*. Vide notification No. S.O. 3912(E), dated 30th October, 2019, this Act is made applicable to the Union territory of Jammu and
Kashmir and the Union territory of Ladakh.
1. 20th July, 2020.--- S. 2 [ Except clauses (4), (13), (14), (16), (40)], s. 3 to 9 (both inclusive), s. 28 to 73 (both inclusive) [Except
sub-clause (iv) of clause (a) of sub-section (1) of section 58], s. 74 to 81 (both inclusive), s. 82 to 87 (both inclusive), s. 90 and
91 [Except sections 88, 89, 92 and 93], s. 95, 98,100 and 101 Except clauses (f) to (m) and clauses (zg), (zh) and (zi) of subsection 2, s. 102, 103, 105, 106, 107 [ Except sections 94, 96, 97, 99, 104], vide notification No. S.O. 2351(E), dated
15th July, 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
24th July, 2020.--- S.[ 2 clauses (4), (13), (14), (16), (40)], s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of
sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh)
and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India,
Extraordinary, Part II, sec. 3(ii).